Thank you for your delivery. You can let your team know that what I see is top-notch equipment. Even with 1000 hours on unit, it looks like it is in excellent shape just about brand new. Very satisfied with delivery 0800 hours on the morning it was promised. Also very experienced truck driver.
-Perry Lafont, Halliburton
Hollan said Summer West provided good communication. She called him before they did anything, kept him updated, and called when the service was completed to see if he approved the invoice which expedited the process.
-Hollan Dyer, Garbologist LLC
Ismael said his sales guy, Brennan Maddox, is easy to deal with. He answers at any time and works on anything we need.
-Ismael Garza, Flywheel Specialty Services
Mario said that emails Damien either the engine identification number or the part numbers, and he gets back to him in a timely manner. Damien tells him he has the parts, or he can have them the next day. He said this is good because he usually needs the parts right then and there, and he gets a response in a timely manner.
-Mario Gonzales, Sage Pump Services LLC
David told Delani Hopper that he may need some rental equipment in a couple of weeks. David said his sales representative, Delani was out of town for training, but she communicated with him by text and as if in person. She made sure he had what he needed when he needed it.
-David Kirkley, Kirk Construction
Louisiana Cat has been selected as a recipient of a Louisiana Community and Technical College System 2023 Impact Award, recognizing Louisiana Cat as an outstanding leader in advancing education and workforce development in Louisiana. Louisiana Cat is also the recipient of the Curt Eysink Excellence in Workforce Development Award. Our partnership has helped to advance innovative strategies that improved opportunity and excellence in higher education for the LCTCS, its colleges, college foundations, and students.
Our machine sales team had a great time attending Compact Equipment Training at Ed Rapp Customer and Training Facility in Clayton, NC! They had the opportunity to learn about product differentiators, new assets, and technology to help them succeed as product professionals.
The Louisiana Cat team placed 1st overall in the operator challenge.
New Orleans Sales Representative, George Coiron, placed 2nd in the 906 operator challenge.
Bossier City Sales Representative, Reed Elmore placed 3rd in the 906 challenge
and Monroe Sales Representative, Justin Mills placed 2nd in the 926 challenge.
2023 CHAMPS! Bossier/Monroe
CONGRATULATIONS to Bossier/Monroe for winning the 2023 Softball Tournament!!
Family Day 2023 was a success, thank you to everyone who came out!
A huge thank you to Don Brevelle, Scotty Gremillion, and Kris Paulk from Alexandria for cooking delicious jambalaya at the hotel on Friday and to Brian Glass, Dustin Naquin, and Darrell Smith from Hammond for cooking delicious pastalaya on Saturday night!
Family Day 2024 will be held on September 21st, at Youngsville Sports Complex!
*Softball teams not pictured: CCS & FPS
The Marketing Team attended the CNADMA conference in Palm Springs, California earlier this month. Louisiana Cat won the "Best Community/ Customer Event" award with the "Cool Down Your Crew" campaign starring Jacob Both, PSSR. 10 crews from around the state were delivered a bundle of cooling supplies to their job site!
*Pictured from left to right: Mike Cain, Bailey Thompson, Jacob Booth, Megan Lerch, Chantel Cook, and Roberta Branco (Caterpillar Retail ASR).
Join us for Pancakes with Santa this upcoming December. Bring your family along and enjoy pictures with Santa, Inflatables, Breakfast, and more!
SAVE THE DATE!
Reserve: Saturday, December 2nd from 9:00 - 12:00 pm
New Iberia: Saturday, December 9th from 9:00 - 12:00 pm
The Safety Group and Mike Mayhall from REE have been holding magdrill training courses throughout the state. There will be another course in the Southeast region within the next two weeks.
The purpose of these courses is to train employees on how to properly inspect, set up, and utilize a magdrill in a safe and efficient manner. The course consists of 45 minutes to an hour of classroom instruction, followed by hands-on training in the shop. The Safety Group will have the initial round of training finished shortly and then offer the class on an annual basis going forward.
Merritt Parsons, Director of Training and Development, had a chance to speak at the Caterpillar People Conference to discuss the work we are doing at Louisiana Cat to offer our employees opportunities for career development.
Louisiana Cat attended the RigZone Job Fair in Lafayette earlier this month.
Sean Dunn- New Iberia Service Manager,
Jon Gros- Lafayette Service Manager,
and Kyle Fontenot- Recruiter.
Congratulations to the following branches for achieving 5 stars on their recent Caterpillar Retail Assessments: Lafayette, Prairieville, and Reserve!
Louisiana Cat has been hard at work transitioning our customers from transacting in person to transacting online, and that hard work is paying off! 28% of ALL our customers are now active online, placing us at number one for customer activations out of ALL dealers in the US. Because of this, the Cat reps for our district are hosting a lunch at the branch of our choice to recognize our efforts and celebrate our success. Stay tuned to find out who will be hosting that event!
Welcome to all of our new employees who have joined Louisiana Cat this month.
We are excited to have you!
September
Aaron Charles - Service Sales Coordinator
Adriana Domange - Service Operations Coordinator
Korey St. Pierre - HR Admin Assistant
Cage Canizaro - Technician Trainee
Peyton McDaniel - Parts Counter Sales
Bradley Fooshee - Technician
Ricky Tate - Technician
Reagan Reed - Rental Coordinator
Sean Stewart - Technician
Gage Bryan - Technician Trainee
Amy Riley - Service Billing Clerk
Aaron Brown - Technician Trainee
Juan Juarez - Technician Trainee
Wallace Carline - Technician Trainee
Shane Kelly - Rental Sales
Jamaal Scott - Parts Counter Representative
Happy Birthday Brent Verdin, Delani Hopper, and David Ivey!
Covington Rents
1 year
Laura Couvillion
Todd Miller
Joe Owens
Jake Beason
Nick Scioneaux
Bailey Thompson
Chris Herbert
Nicole Grunberg
Stephen Kahler
5 years
Lance Gros
Christopher Lagarde
Kyle Duffel
10 years
Natalie Frederick
20 years
Bryan Tucker
Harry Millien
Roland Frederick celebrating 17 years, Camille Nereaux celebrating 2 years, Natalie Frederick celebrating 10 years, Stacey Kidder celebrating 8 years, and Julius Persons celebrating 9 years.
New Iberia
Email your answers to bailey.thompson@Louisianacat.com by the 15th of the month so that your name can be included in a drawing for a prize!
Congratulations to Kyle Davis for winning the drawing for last month's trivia!
_____________________
a.) Reed Elmore
b.) Justin Mills
c.) George Coiron
___________________________
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