Blake said Jessee does a good job with keeping him updated. He said that he calls him first thing when he gets out there and notifies him about what's going on with the unit. He said Jessee is quick at letting you know what's going on and keeping you updated about the situation. Good job to Jessee!
-Blake Rogers, Gold Bond Building Products
Mike said that Ralph Sanders is a great asset to the Monroe location. He knows what he is doing and is a top-notch mechanic.
-Mike Stephens, Stephens Dirt A Work Partner
Bruce recently researched exactly the part Greg needed for his 777. He found the correct part and called Greg back to let him know. Everyone in the parts department treats Greg well. They're always willing to go the extra mile to locate the right part and get it to Greg as quickly as possible.
-Greg Bryant, Demery Resources CO LLC
Tommy's rental representative, LJ, was excellent. LJ helped Tommy figure out what machine worked best for his situation. LJ made sure the wheel loader was ready and delivered on time. He also kept in contact with Tommy to make sure nothing else was needed.
-Tommy Lacoste, Millennium Galvanizing LLC
Ronald stated that this rating is solely based on Michael, the technician that responded to the call for him and the communication with Vince, that sent him out to Ronald. He said, "those two were actually separate from the supposedly scheduled pm; they done very well and I would give them both a 10." Ronald stated that the technician's communication was a 10! Michael was very accommodating, professional and worked in a timely manner. Ronald stated he will be continuing with this relationship as long as the individuals that they send out to him perform in the same manner as the technician did during this service.
-Ronald Johnson, Boise Cascade
Mark stated that he appreciates that the technicians are on top of planning things so they can show up with the proper tools and get right to work. He said that the technicians did a good job and cleaned up after themselves. They provided good communication on what they needed to do and what needs to be done which helps Mark know what to expect. Mark stated they showed up on time at 7am and were ready to roll. They came with everything they needed and there was no standby time. The technicians provided good communication. Mark stated that both technicians did a good job. Mark said they sometimes have to get alignments afterwards and it would be something good they could provide as a package deal is to add alignments after service.
-Mark Mayberry, Hornbeck Offshore Services
Jacob said from the response time and everything it was is amazing, He said as soon as he calls them they are ready to set up the service. He said when you talk to the mechanic they can be there within 30 minutes and if you explain what the issue is they generally have everything they need on hand. He said that they come and do what they need to do and they do it quick.
-Jacob Firmin, Pearl Industrial Contractors
How many years have you been with Louisiana Cat?
I have been with Louisiana Cat for a little over a year.
What is your favorite thing about working at Louisiana Cat?
The evolution of the machinery. Working on an older dozer or excavator and then a new one and noticing the technological advances made in each generation.
What do you do in your free time?
Spending time with my wife and kids; bowling, arcades, hikes, and camping.
Fun Fact About You:
Many years ago I was a ball boy for both the Denver Broncos and New York Football Giants.
Henry Champagne
Pictured with wife, Sandy
26 years of service | New Iberia
Operations Manager for Packaging and Assembly
The Covington location hosted an Open House Event earlier this month. It was a great day filled with
boiled crawfish, giveaways and the Sippin' Stand. Thank you to everyone who attended!
The SkillUp26 program offers entry-level technicians an accelerated opportunity for professional growth and development of technical skills and knowledge through mentorship, instructor-led & computer-based learning, and on-the-job training.
The participants spend 26 weeks learning the fundamentals of being a technician at Louisiana Cat while being mentored and evaluated by their more senior teammates and supervisors. Throughout the program, they also come together at our various locations for Instructor-Led Training Courses where they can learn a new skill, network with their fellow trainees, and visit other shops and divisions.
Pictured here are the graduates of the SkillUp26 program. Congratulations to you all! We cannot wait to celebrate your future career successes at
Louisiana Cat!
Reserve
Lafayette
Hammond
Morgan City
In May 2022, CISD Americas Sales Execution team launched the 2022 Breakthrough Championship Program for dealers. This program was focused rewarding dealers and their sales teams who continue achieving Services Growth goals.
As a reminder, these were the goals set out for the championship:
Program Framework:
1. Achieve Stretch Sales to Users (STU) Target
- Equals additional +9% to existing Dealer 2022 STU target
2. Achieve 2 of 3 of the following Dealer Breakthrough Targets
- Top 14 Models Rebuilds
- 4 to 10 CVAs
-eCommerce Activation
Louisiana Cat was one of 27 winning dealers and was invited to attend a celebratory trip to a resort in Cancun, Mexico!
*Pictured from left to right:
Matt Oliva and wife, Casey Revere and wife, Neil Whitam and wife, Paden Aaron and wife, Karen Light (Caterpillar Aftermarket Rep) and husband.
The Hammond shop recently finished a Certified Powertrain Rebuild
on a D9R Dozer for International Paper's Bogalusa Mill.
Honorable mention to Chad Flemming who was the primary technician on the repair!
How long have you been with Louisiana Cat?
Approaching 9 years.
What is your favorite thing about working at Louisiana Cat?
I love placing people in their dream jobs and seeing them grow with the company.
What do you like to do in your free time?
I enjoy spending time with my family and we love to watch the Saints, Astros, and LSU.
Fun Fact About You
I am nearing my 1,000 hire since joining Louisiana Cat!
How long have you been with Louisiana Cat?
I will make 2 years this coming August! Started as an Intern while going to school for my bachelor’s degree.
What is your favorite thing about working at Louisiana Cat?
My favorite thing about working at Louisiana Cat are my coworkers! It sounds cliché, but they really are like family. They have been there for me during very special moments in my life and I wouldn’t change that for anything.
What do you like to do in your free time?
I like to spend my free time playing Nintendo Switch (most recently), listening to murder/ true crime podcasts or reading if possible.
Fun Fact About You
I absolutely LOVE to dance! Going with my husband to different nightclubs is favorite, we have a great time and being bilingual is a plus because we get to go to twice as many clubs!
How long have you been with Louisiana Cat?
Half a year.
What is your favorite thing about working at Louisiana Cat?
My favorite part of working here is how supportive everyone is, not only with work but with personal life as well!
What do you like to do in your free time?
I like to race/watch the F4 races at Nola Motorsports
Fun Fact About You
I will be a father in November of 2023!
Thank you Southeastern Louisiana University for having us at their Professional Sales Program's 5 year anniversary crawfish boil.
Mark McElroy, Robbie White, Allie Dyer, Delani Hopper, Jared Savoy, Alyse Percle, Amanda Breaud, and Colette Boudreaux
Alyse, Colette, and Jared are all students in the program.
Our Marine Division attended the Offshore Marine Service Association (OMSA) Spring Golf tournament at Lakewood Golf Club in New Orleans.
Breanna Dominguez, Chef Jay, Bailey Thompson, Troy Matherne, Andy Songy, Lee Bollinger, and Eric Patureau
Our Electric Power Sales Team attended the Association of Louisiana Electric Cooperatives (ALEC) Legislative Cookout and Government Action Conference.
Dennis Conn, Corey Dupuis and Ken Johnson
ABC of Louisiana Fishing Rodeo
Scott Falgoust, Chelsea Reinhardt, and Alan Jeter
Our recruiters, Amanda Breaud and Kyle Fontenot, attended the St. John Parish Career Fair in Reserve.
Our Marine Sales Team attended the Annual Metal Shark Boy Scout Classic supporting the Evangeline Area Council Boy Scouts of America.
Lonnie Latiolais, Gary Sullivan, Thomas Broussard, Landon Latiolais
Vincent Maggiore, Director of IT, welcomed his daughter, Amelia Claire Maggiore on April 5th!
6lbs, 20"
The Alexandria branch supported a local fundraiser for their Employee Reception lunch this month. This boxed lunch fundraiser raised money for a boy who recently had open heart surgery.
Welcome to all of our new employees who have joined Louisiana Cat this month.
We are excited to have you!
May
Don Carey - ISR
Nathan Monroe - Technician
Tyler McIntyre - Technician
Emmanuel Smith - Parts Warehouse
Tony Barnett - Technician
Corey Coleman - Technician
Ben Bradford - Service Coordinator
Christopher Ramos - Lake Charles
Draiven Theriot - Technician
Jay Chiasson - Technician
Raymond Meadows - Technician
Alton Leblanc - Delivery Driver
Jared Savoy - ISR
Mathew Carlin - Technician
Amber Joy - Accountant
Al Dauth - Rental Coordinator
Happy Birthday Kirk Guadet and Eric Dupuis!
1 year
Andrew Turner
Nicholas Jaeger
Merritt Parsons
Lara Leone
Zachary Hart
Kim Calcagno
Robbie White
Lance Machado
Kurtis Garner
5 years
John Holloway
Michael Breaux
David Stanley
Ryan Boyce
10 years
Jordi Granger
15 years
Ashley Jackson
20 years
Robert Burns
25 years
Kirk Gaudet
Zachary Hart (1 year), Keldrick Henry (2 years), Merritt Parsons (1 year), Lara Leone (1 year). Chantel Cook (21 years), and Jennifer Duhe (29 years)
Email your answers to bailey.thompson@louisianacat.com
by the 15th of the month so that your name can be included in a drawing for a prize!
Congratulations to Kim Dardar for winning the drawing for last months trivia!
a.) Cozumel, Mexico
b.) Cancun, Mexico
c.) Playa del Carmen
a.) Lakewood Golf Club
b.) Grand Ridge Golf Club
c.) Audubon Park Golf Course
a.) Morgan City
b.) Hammond
c.) Alexandria
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